Showing posts with label Apple. Show all posts
Showing posts with label Apple. Show all posts

Friday, November 22, 2019

Go Ahead, Investigate


Let’s assume for a moment that Joe Biden remains the frontrunner for the Democratic Party presidential nomination and becomes its standard bearer. All the while he would be subjected to a withering attack by Donald Trump and his henchmen about his alleged improper interference in Ukraine’s investigation of corruption.

Wouldn’t it be more advantageous to Biden and the Democrats to welcome an investigation of his activities in Ukraine, even if it is by a Senate committee chaired by Republican Lindsey Graham (https://apple.news/AE77c2J_rSMO7QmZAxgtyEg)? If Graham’s committee displays bias the Democrats could always convene a House investigation that would afford Biden a more evenhanded venue. Such a House probe could call witnesses Graham might not wish to testify.  

If Biden is telling the truth, that he did nothing improper, imagine how that would buttress his candidacy and undermine Trump’s. It’s a play he should be willing to undertake to squelch not the drip, drip, drip of Trumpian tweets but the deluge of misinformation and outright lies cast his way. 

Republicans also want to investigate Hunter Biden’s role as a director of Burisma, a Ukrainian energy company. For someone with no background in the energy field, Hunter was paid a ridiculous amount of money. Millions, it has been reported.

What Republicans are forgetting is what transpires in the Senate can be replicated in the Democratically controlled House. Donald Trump’s children can be investigated by multiple House committees for their international and domestic businesses. Just as Hunter Biden is maligned for trading on his father’s position as vice president the Trump progeny can be scrutinized for how their businesses benefitted from their relationship with the president.

Taking advantage of familial ties to our nation’s chief executive is nothing new. Presidents with siblings or children who created some embarrassing moments include Richard Nixon, Gerald Ford, Jimmy Carter, Ronald Reagan.  


Service to The Crown: If you are among the fans of The Crown, the fictionalized Netflix series on the reign of Queen Elizabeth II, you might have already seen episode two of the third season of the series. It is 1965 and the new government of prime minister Harold Wilson is facing a financial crisis. The country’s deficit is running some 800 million pounds. Its only hope of avoiding economic ruin is to receive a cash infusion from the United States. But president Lyndon Baines Johnson is no friend of Wilson (Wilson didn’t support the Vietnam War), so despite the special relationship enjoyed for decades by the two countries, Johnson is loathe to bail out the British.

Spoiler alert—The solution concocted by the Brits is to stroke LBJ’s ego, to soften him up to give them what they want.

All this maneuvering 55 years ago has a very current ring to it. The key to currying favor with Trump parallels the same path. The Saudis knew this and did their best to shower affection on Trump during his state visit. The British did as well. So did France. And China.

Ego enhancement and money in his pocket ignite affection from the grifter-in-chief. Politicians, foreign dignitaries and business executives with their lobbyists know this, too. They have eagerly paid top dollar at Trump hotels. In addition, Trump has squeezed hundreds of thousands, perhaps millions, of dollars from the U.S. treasury to pay for his frequent golf and weekend visits to his various golf courses and resorts. In just the first five months of his presidency, the Secret Service spent more than $250,000 at Trump properties (https://apple.news/AT-qUCIbxScC2kjjCdeh9lg). 

Though Trump was shamed into cancelling the G-7 economic meeting at the Trump National Doral in Miami, the Republican National Committee has jumped in to pick up some of the revenue slack by booking its winter meeting at the resort. 


Taking Credit: Even fabulously successful businessmen get caught up with Trump infallibility. In Texas Thursday Trump took credit for the opening of a plant that makes Apple computers. He did so while standing next to Tim Cook, Apple’s chief executive officer.

Cook knew the plant had opened in 2013, during Obama's presidency, but he chose not to correct Trump, not to his face or in subsequent comments. 

It is speculated that truth-talking is less important than corporate profits which Trump could affect through his tariff policies (https://www.nytimes.com/2019/11/21/business/dealbook/trump-apple-tim-cook.html?smid=nytcore-ios-share).


Friday, January 19, 2018

Trump Benefits From Apple (a day) Windfall

An Apple a day, or a week, or a month, could keep Trump in the White House through 2024. 

Apple’s announcement Wednesday that because of the new tax law it would repatriate $252 billion in cash that it held overseas while investing heavily in new infrastructure and employees over the next five years has the Trump administration and Republicans crowing that their fiscal strategy is working to, what’s that phrase?, “make America great again.” 

Apple isn’t alone in feeding the Trump broadcast of vigorous economic resiliency unleashed by the new tax bill (https://nyti.ms/2FOcNQ2). The stock market is at record highs. Unemployment is at or near record lows. Consumer confidence is way up. Oh what a triumphant Trump we will see Saturday on the first year anniversary of his inauguration.

Is it all Trump magic? No doubt he deserves some credit, but to use a sports analogy, ex-New York Yankees manager Joe Torre could not have led his team to four championships in five years without the building blocks (Derek Jeter, Mariano Rivera, Andy Pettite, Jorge Posada and Bernie Williams) his predecessor Buck Showalter and former general manager Gene Michaels left him. Similarly, Trump inherited an already vibrant economy from Barack Obama. Indeed, Obama’s task was much harder as he had to rebuild a devastated economy left by George W. Bush. Too many Trumpsters fail to remember this and fail to give Obama credit for turning the economy around.

If the “economy, stupid” is the key to winning the next presidential election and the 2018 mid-term congressional contests, Republicans would seem to be sitting quite comfortably in the driver’s seat. 

Yet, there are signs that all is not hunky-dory in Trumpland. The president of the Alliance for American Manufacturing criticized Trump for not following through on his promise to restore the competitiveness of American steelworks (https://nyti.ms/2FOwes0). Factory workers in Indianapolis are reportedly angry their jobs weren’t saved (https://mail.google.com/mail/u/0/#inbox/1610a4c72aef4cd3). How effectively laid off workers return to their jobs in the coal and steel industries, in Rust Belt manufacturing, may tip the balance at election time.

No need to rehash Trump’s boorish behavior. If you aren’t aware of it you qualify for the Rip Van Winkle dummy award. But seriously, are 2018/2020 shaping up as referenda on economic self- and national interest vs. personal- and national values? It appears so.

As a dyed-in-the-wool anti-Trumpster, I am wary of this election choice, wary because too many lack compassion, what has been called Christian charity, for their less well-off neighbor. I worry that with the increase in standard deductions to $24,000 for married couples and the resulting fewer itemized deduction tax returns, less charity will be donated to the hungry, to the barely clothed, to the poor who live in squalor, to the infirm, to research to cure the sick. When the choice becomes personal vs. public standing, too many may seek cover under a private, secret ballot.

I fret that selfishness will triumph over generosity, that accessible borders will yield to restricted entry, that democratic values will be toppled by autocratic whims, that intolerance of the strange and different will supersede tolerance, that history and science will be dismissed as irrelevant. 

I am troubled that Trump exacerbates, even encourages, this meanness of the American spirit. 

Perhaps most troubling is the separation of our citizenry from the ideal of E Pluribus Unum (out of many, one) into a multi-fractured hash of special interests, denying the legitimacy of others and not willing to dialogue earnestly with them. 

Without doubt Trump is not the person who can unite us, not that anyone else jumps to mind at this time. It’s a sobering realization that for the foreseeable future we will remain a much divided country. 


A Video Presidency: In case you didn’t see this analysis on Politico, here’s an interesting perspective on Trump’s attention to his physical presentation: https://www.politico.com/magazine/story/2018/01/19/donald-trump-accomplishments-216481


Goodbye HuffPost: My gig and that of 100,000 other writers as non paid contributors to HuffPost is over. The Web site announced Thursday it no longer will accept unsolicited independent articles. 

Since April 2016 I have had 99 submissions published on HuffPost. 

Sunday, March 8, 2015

Birthdays Can Be a Pain, But Spring Is in the Air

When I woke up on my 35th birthday I was more than a little distressed to experience pain in my right hip, a pain I had never felt before. The pain vanished the next day. Being no stranger to pain of unknown origin, and being a hypochondriac of some repute as defined by friends and family, I took my temporary condition in stride. The pain in my hip has not returned.

Now, 31 years to the day later, I awoke last Friday not with pain in my hip but with a sharp pain in my lower right back, along the waistline, a pain I have suffered through before but not lately. Gilda has told me it’s arthritis, that stretching exercises would ameliorate much of the agony. Do I listen to her? Not exactly. 

It’s not that I’m a glutton for pain. It’s not that I don’t trust her. It’s just … I’m lazy. I hate exercising, and I suffer the consequences. The pain has persisted over the weekend, with occasional respite. 

I wasn’t the only object feeling my age Friday. Reluctantly, I finally had to jettison the Macbook I received when working on Chain Store Age and purchased when I retired. Seems a mid-2007 operating system, even upgraded to the maximum, isn’t compatible with today's real and future tech world. 

Reality came crashing down on me when I tried to load a disk of TurboTax. My upgraded system reached its limit at OS X. v10.6.8. TurboTax required at least 10.7.5. So my birthday present to myself was a new MacBook Air. Of course, the MacBook Air doesn’t have a disk slot, so I have to buy a stand alone disk drive, but isn’t that par for the course, any time you change hardware? You’re always forced to buy more than you expected.

I’m getting used to the new laptop but one major problem is I can’t seem to connect it to the HP printer. This is why I dislike new technologies. There’s always something that doesn’t work right. I’m not a happy camper.


Spring Is in the Air: Take heart all who have had enough of winter. The first harbingers of spring have appeared. No, I am not referring to red-breasted robins. Rather, I have spotted and quickly disposed of two silver fish, no doubt on separate expeditionary missions for their subterranean colony. It is just a matter of time, and melting snow, before we see lawns again.

As for melting snow, it is dropping in chunks from our highest roof to the level below. 

In case you’re wondering, we still haven’t gone live with solar panel electricity. The city has approved the installation. We’re waiting for ConEd to sign off to flip the switch.

In case you’re further wondering, when it snows the panels get covered just like ordinary roof shingle. Light snow doesn’t impact production but heavy accumulations probably will. But snow clears away from the panels sooner and tends to clean the panels, making them more efficient. Also, snow on the ground reflects sunlight, giving them more solar exposure. 

Of course, that’s all conjecture and prayer. I can’t wait to go live and find out (though I’d be content to wait until next winter to test the snow thesis).






Monday, April 8, 2013

Three Departures


The airwaves have been filled all day long with news, commentaries and tributes to the Great Lady, the Iron Lady of British politics, the longest serving British prime minister of the 20th century, the indefatigable Margaret Thatcher who taught Ronald Reagan a thing or two about what it means to be conservative, who is credited with, at least temporarily, stopping the slide of the British Empire, or at least shoring up the pride behind the Union Jack. Thatcher died Monday. She was 87.

No less an iconic cultural figure passed away Monday, as well. Annette Funicello, one of the original Mousketeers of Walt Disney’s Mickey Mouse Club died. She was 70. For many of my age cohort, she was the embodiment (emphasis on body) of growing up in the 1950s and early 1960s, first from her exposure on the Mickey Mouse Club and then from her recurring beach party films with Frankie Avalon. 

When the Mickey Mouse Club made its debut in October 1955, Funicello was but 13 years old. I always thought my sister Lee, four years younger than her, looked a lot like Funicello, though as Annette grew older and filled out her Mousketeer shirt, Lee’s resemblance appeared less prominent. 

Though it lasted for only three original seasons, when I was six through nine, I really loved the Mickey Mouse Club, especially the Spin and Marty dude ranch serial. Tim Considine played Spin, and later the eldest son of Fred MacMurray on My Three Sons

A departure of a different kind took place Monday at J.C. Penney. Ron Johnson, the CEO recruited from Apple, has been sacked, a little more than a year since taking the helm at Plano, Tex.-based Penney. He was replaced by the man he succeeded, Myron “Mike” Ullman, brought back from retirement (http://www.chainstoreage.com/article/johnson-out-ceo-jc-penney-ullman-back). 

Johnson’s fall from grace was swift but not unexpected. After scoring a success with the sleek Apple stores he helped create, it was not a surprise that transforming a dowdy department store with 100 years of tradition and arteriosclerosis would be difficult. 

Where will Johnson go from here? My guess is he will land at another specialty store, perhaps Best Buy which has been troubled of late and has the added benefit of being based near Minneapolis where Johnson worked as a key executive of Target.  

Wednesday, March 13, 2013

Personalizing the News: Autobahn Driving, GOP Stubbornness, A New Pope and Penney Problems


Under snowy conditions Tuesday in Germany, about 100 vehicles crashed on an autobahn near Frankfurt. No doubt, the snow contributed to the massive crack-up. But I also have no doubt the pattern of German driving contributed, as well.

During my first trip to Germany, in 1996 to attend the EuroShop conference in Dusseldorf, I was invited by the team from Boston Retail to tour some stores. They had rented a car, a large Mercedes sedan, with a driver. I sat in the middle of the rear seat with an unobstructed view of the speedometer. German cars measure speed in kilometers per hour. It’s a simple computation to convert the number into miles per hour. Simply multiply it by 60%. 

When the speedometer needled its way toward 160, I could barely contain my anxiety as I also had an unobstructed view of the traffic in front of us, which at that moment was no more than two car lengths ahead. It wasn’t that our driver was a tailgating daredevil. Every driver on the autobahn was spaced the same one to two car lengths behind the car he was trailing. To travel less than 96 miles per hour would endanger all. 

Of course, that means when a car slows down, because of snow, fog or some other reason, there is a chain reaction should any one vehicle not brake to the precise slower speed. Large pile-ups are common in Germany.


All for Naught? Why do we bother holding elections if the party that loses just regurgitates the same garbage that cost them the election? I’m talking about the Republican budget proposal that would slash Obamacare, transform Medicare and reduce other social services programs without asking any more in taxes from the wealthy. It’s the same hogwash that voters repudiated in the last election just four months ago.

Since losing the presidential election to Barack Obama and seeing their ranks in the House and Senate shrink, Republicans have shown little if any inclination to change their national message and appeal. Their only salvation for the moment is their hammerlock on state governments where they have gerrymandered congressional districts into safe GOP seats, safe, that is, if their candidates hew to the hard right to avoid a Tea Party primary. 

Doubtful we will get a legislative branch of government in the short term that will function to the welfare and benefit of the country rather than the partisan aggrandizement of each congressman.


For Old-Time Vatican Watchers Only: As I listened to CBS News correspondent Allen Pizzey report from Rome over the last several days, I was nostalgic for the hushed, clipped tones of Winston Burdett, the network’s Papal eyes, ears and voice during the 1950s and 1960s. His weathered look gave his Vatican reports a certain ancient authenticity, not that Pizzey’s reporting hasn’t been crisp and informative. (BTW, did you know Burdett was a self-confessed spy for the Soviet Union? Rather than throw him under the bus, Edward R. Murrow had him transferred to CBS’ Rome bureau.)

No need to guess about this—with the election of Francis I Tuesday we will be subjected to a stream of articles on the significance of his elevation from archbishop of Buenos Aires to the 265th successor to Peter as the bishop of Rome. Cardinal Jorge Mario Bergoglio is the first pontiff to be elected from the New World, though he has roots in the Old. Before he was born 76 years ago, his parents emigrated to Argentina from Italy.  

In 2005, Cardinal Bergoglio was the runner-up to Cardinal Ratzinger’s election as Pope Benedict XVI. Yet he was not considered a front-runner this time. As he was chosen on the fifth ballot, perhaps he was a compromise candidate, someone who, in Pizzey’s words, while not a fan of the embattled, scandal-plagued Roman Curia, nevertheless is seen as an ultra-conservative and ultra-orthodox cleric not likely to shake up church dogma on such issues as abortion (which many in Argentina favor, according to Elaine Cobbe of CBS) or celibacy for priests. 

The new pope is said to be a humble Jesuit who lives simply and rides the subway to work. Though the trappings of his new office will require lifestyle changes, his emphasis on eradicating poverty and helping the indigent and less fortunate could have political repercussions in the United States where Republican efforts to limit or eliminate programs to help the poor would undercut his mission.

It was speculated the College of Cardinals would choose someone younger. After all, Francis I is only two years shy of  Benedict’s age when he ascended to the papacy. What’s more, he has only one lung. In his appearance before the crowds in St. Peter’s Square, he appeared restrained, barely cracking a smile. Perhaps exuberance is not appropriate at such a solemn occasion, but as the leader of 1.2 billion Catholics beset by numerous ecclesiastical and administrative issues (some would say scandals), Francis I will have to show more energy than he did from the balcony of St. Peter’s.


In the theater world, second acts are among the hardest to pull off. Third acts, almost impossible.

It’s that way in retailing, too; no less a luminary than Gordon Segal, founder of Crate & Barrel said, “Retailing is theater.” Few retail executives have been able to replicate success after success after success at different companies. 

Ron Johnson, the beleaguered CEO of J.C. Penney, is finding that out the hard way. After a notable career as a vice president of merchandising at Target, Johnson stunned the retail world with his evocation of retail nirvana—he developed the Apple Retail Stores. Apple stores boast among the highest sales per square foot in the industry. While almost all other mall stores can be empty on any given weekday, Apple’s are a beehive of activity. 

For sure, Apple products are key attractions. But equally magnetic have been the store design, the attention to detail and customer service, particularly the Genius Bar Johnson pioneered at the back of each location.

It was inevitable Johnson’s success would lead to his recruitment. Penney, though, is a far cry from Apple. Its products don’t have the cache of Apple’s. Apple concentrates on one category of merchandise. Penney is multi-dimensional, which means its messaging is dispersed across many areas, to many different types of customers. Its stores are way larger. Penney’s store staff are not brand proselytizers the way Apple’s are. Apple almost never ran sales; customers came into the stores because they wanted to. Penney had to rely on sales to generate traffic. When Johnson tried to change that by going to an everyday low price strategy, they stopped coming. (Johnson’s disappointment in that tactic is not unique—Food Lion recently pulled its “no sales” platform, as well.) When Johnson came to Apple, he had a supportive leader in Steve Jobs. They worked off a tabula rasa to create a unique store experience. At Penney, Johnson had to work with 100 years of heritage, arteriosclerosis and all. 

Johnson’s latest misstep is his apparent disregard for an exclusive contract between Macy’s and Martha Stewart. He seemed to encourage placement of Martha Stewart products in Penney stores, the result of which has been embarrassing revelations during a Macy’s lawsuit contesting the Stewart-Penney alliance. I won’t go so far as retail analyst Walter Loeb who suggested “this could be a fatal blow to J.C. Penney.” But I do believe it could signal the end of Johnson’s leadership of Penney. His tenure is not helped by the company’s performance in the fiscal year ended February 1: year over year sales dropped by $4.27 billion; the company lost $985 million compared to a loss of $152 million the year before. Share price tumbled by 60%; 2,200 workers were laid off last week. 

Monday, July 2, 2012

A Sense of Higher Purpose


Among the most e-mailed recent articles listed by The NY Times was a piece on Apple’s store employees titled, “Apple’s Retail Army, Long on Loyalty but Short on Pay” ( http://www.nytimes.com/2012/06/24/business/apple-store-workers-loyal-but-short-on-pay.html?_r=1). 

As someone who covered retailing for more than three decades, I learned very little from the extensive reporting. It was not news to me that Apple, like most retailers, pays its store staff little more than minimum wage despite counting on them to rack up among the highest, if not the highest, sales per square foot among chain store retailers. 

Buried deep in the article was the following paragraph which explains to a large degree why Apple can get away with low hourly wages: “The phrase that trainees hear time and again, which echoes once they arrive at the stores, is ‘enriching people’s lives.’ The idea is to instill in employees the notion that they are doing something far grander than just selling or fixing products. If there is a secret to Apple’s sauce, this is it: the company ennobles employees. It understands that a lot of people will forgo money if they have a sense of higher purpose.”

That last sentence—”It understands that a lot of people will forgo money if they have a sense of higher purpose”—really got me. It brought me back several decades to a presentation by then CEO and founder of Crate & Barrel Gordon Segal. Asked by a Wall Street investment analyst to explain the success of his home furnishings chain, Segal attributed much of it to the dedication of store associates, men and women often with a degree in art or design or teaching. They had a talent for connecting with people and for feeling good about their work. That transcendent feeling, Segal said, allowed Crate & Barrel to keep salaries low because the staff received inner fulfillment from their work in lieu of demanding higher wages.

That’s the same management philosophy that for years buttressed the belief that public employees—firemen, police, social workers, sanitation workers, teachers, nurses, even the military—could be hired at low starting salaries. The tradeoff many of these workers, and government officials, accepted was better health care and retirement benefits. Now slash and burn governors, mayors and their legislative henchmen are trying to balance the books on the backs of government workers. 

Sure, there were and are some malingerers among them. What industry doesn’t have its share of goof-offs and people who take advantage of the system? But do we seriously believe teachers are not among the most important members of society and thus should be valued and paid appropriately? Does anyone seriously want to haul trash—even if it’s just their own trash— in the frigid dead of winter or the blazing hot summer? How about running into a burning building to save someone who might not even be inside the inferno, but firemen go in anyway because a family member or friend suspects a loved one is inside? How many of us are ready and willing to put our lives on the line each time we don a uniform to protect our cities or to safeguard our nation from attack in foreign lands? 

Perhaps what we need is a little more introspection about the good government workers bring to our standard of living. 

Friday, April 27, 2012

Everybody's Doing It


“Everybody does it, so why pick on me?,” is not a viable defense for the alleged actions by Wal-Mart executives in Mexico. As you may have heard since The NY Times ran an expose last Sunday, Wal-Mart allegedly bribed officials in Mexico to pass or expedite approval of building plans for its network of stores south of the border. Moreover, when these alleged violations of law were reportedly brought to the attention of corporate executives, they were swept under the rug, according to The Times. Now, the world’s largest retail company, and the largest retailer in Mexico, has been engaged in major face-saving activity. 

I have no direct knowledge of the allegations beyond what has been reported, but I can tell you with fairly good authority it has not been uncommon for retail and shopping center companies with aggressive growth strategies to engage in activities that are questionable at best, illegal at worst, including favors (okay, bribes) to secure necessary permits or negative action to block competitors from entering a market. 

In other words, Wal-Mart is no more guilty than other companies. It’s just bigger. It’s the same reality whether it’s building permits or low wages or no health care for workers or an anti-union bias—Wal-Mart is no worse than other large (and small) chain store retailers. Which doesn’t excuse or explain away what happened in Mexico. 

This corporate black eye is the latest in a long string of image-blackening revelations about the way American companies exploit their interests in foreign lands. Apple, as well as other technology firms, has had its reliance on Chinese suppliers and their labor practices put under the magnifying glass. Nike did, as well. Half a dozen years ago my magazine co-sponsored a one day conference, “Making it Right,” on the business implications of fair labor standards throughout the worldwide supply chain. Though progress has been made, exploitation of workers persists. 

Sadly, it seems significant progress occurs only when the media spotlights egregious conditions. 


Food for Thought: I’m married to a foodie. Now, some of you might know Gilda is a good, even great, cook. I am fortunate to enjoy many a good meal she whips up, even after she works a long day in Manhattan. 

But being a foodie means her taste buds work differently than mine. Whereas I enjoy foods that are generally sweet, Gilda prefers foods that are bitter, sour and something called umami, a Japanese word for pleasant, savory. It hasn’t been easy meshing our different tastes, but now Gilda has reason to believe she is a trend setter. Read for yourself: http://www.usatoday.com/money/industries/food/story/2012-04-25/food-snobs-tastes-wired-differently/54540652/1


Wrong Number: Just had a most interesting phone call from the Republican National Committee. Seems I’m on one of their “conservative” lists, thus would I be willing to join the RNC with a pledge of $300, $200, or $100 so the ultimate goal of removing Barack Obama from the White House could be realized? 

After telling the woman on the other end of the line I was “fascinated” to find myself on such a list, she embarrassingly fumbled her way through the rest of our short conversation, apologizing for bothering me. I guess the RNC doesn’t read my blog. 

Wednesday, February 8, 2012

All the News That's Fit to Print. Really?

If you read the front page article in the Arts section of the NY Times Wednesday you would have been informed of a plan by the Metropolitan Museum of Art to update the plaza in front of the world-renowned edifice. In the newspaper’s words, the project would “transform this four-block-long stretch along Fifth Avenue, from 80th to 84th Street, into a more efficient, pleasing and environmentally friendly space, with new fountains, tree-shaded allées, seating areas, museum-run kiosks and softer, energy-efficient nighttime lighting.”

Furthermore, you would have discovered the long overdue remake would be underwritten by a member of the museum’s board of trustees, David H. Koch (pronounced Coke), to the tune of $60 million. The article pointed out Koch is a philanthropist who previously pledged $100 million to renovate the New York State Theater at Lincoln Center (http://www.nytimes.com/2012/02/08/arts/design/olin-designs-metropolitan-museum-a-new-fifth-avenue-plaza.html?_r=1).

But what the newspaper, whose page one motto is “All the News That’s Fit to Print”, didn’t say about Koch is he is among the most controversial personages of American politics. David H. Koch and his brother Charles G. are among the largest contributors to right wing causes, including political action committees dedicated to the defeat of President Barack Obama and the overturning of many if not all of the social benefit laws passed during his term of office and any of his Democratic predecessors. Heck, they’re probably against any progressive legislation Republican presidents endorsed, as well.

Which begs the question, if New Yorkers were aware of the Koch antipathy toward many of the ideals and values they cherish, would they be comfortable accepting his largess to spruce up their city and support their cultural centers?

It’s a tough and sensitive question to answer. Surely history is laden with many examples of controversial, even nefarious, figures extending their wealth to provide enrichment to the masses. Andrew Carnegie was no saint in business, but he endowed countless libraries and a university. The Rockefellers were not without warts, but much of New York City has their imprimatur stamped on it. Consumers go ga-ga over anything Apple, despite the sweatshop conditions under which Steve Jobs allowed its products to be constructed in China.

So, should we hold David Koch to a higher standard, simply because we might disagree with his politics? I’m not quite ready to say. My point in writing this, however, is not to blame the message, but to shoot the messenger, so to speak. I expected more from The Times than just a recitation of David Koch’s philanthropy. David Koch has baggage he chose to add to his personage and the public is entitled to know, and should be informed, of it, even when he is doing something laudable and altruistic.

Monday, December 5, 2011

Engaging Excalibur

In case you missed the news, as I did during my trip to California a week ago, Steuben Glass closed its sole factory in Corning, NY, last Wednesday, bringing to an end 108 years of iconic American creativity and fanciful gift-giving, the latter once the retail inventory is sold off. Pieces of Steuben Glass grace the homes of high society and were a preferred gift by American presidents to visiting heads of state and royalty. Sadly, crystal masterpieces no longer reflect prevailing consumer tastes. Steuben Glass has lost money for years (http://cityroom.blogs.nytimes.com/2011/09/15/steuben-glass-factory-and-store-to-close/).

When my brother Bernie asked Annette to marry him more than 42 years ago, my sister Lee and I sought a suitable engagement gift. We sallied forth to Fifth Avenue, inside the Steuben gallery store. Though fascinated by many of the designs, they seemed a bit too stuffy for our tastes. But when we saw the Excalibur, a multi-faceted block of glass with a mock sword protruding from the top, we were enthralled. The combination paper weight and letter opener captivated us. We were sure Bernie and Annette would love it. Until, that is, we found out the Excalibur cost $750 ($4,400 in today’s dollars), way too much for our collegiate bank accounts. We settled, instead, on a carving board and knife set from the Georg Jensen store down the avenue.

We couldn’t resist, however, telling them what they missed out on receiving. So you can imagine my surprise and joy when I opened my birthday present from the betrothed couple a few months later. An Excalibur of my own, which still stands proudly on my desk. Of course, they purchased a $15 or so knockoff, but the sentiment is what counts. Right?
Don’t tell me if it isn’t.


Unsung Heroes: Bernie appreciated my swift publication of his idea for a blog on inventions that have made life simpler and easier (http://nosocksneededanymore.blogspot.com/2011/11/blame-my-brother-i-always-did.html). But he noted I fulfilled only part of his suggestion. I failed to mention a central point of the blog should have been that the creators and inventors of those ideas for the most part failed to gain the public recognition they so deserved. They aren’t celebrated the same way Jonas Salk is lauded for his polio vaccine, or Steve Jobs achieved near sainthood for his Apple products.

Fortunately for me, Bernie didn’t ask me to research the names of the creators on my list. But they do all merit our thanks.

Thank you as well to three thoughtful readers who sent in their suggestions:

Jerry S. for the remote control;
Barbara B. for Post-its;
And Walter S. for the delete button on the computer.

Tuesday, September 6, 2011

Storms, Political and Not

My sister Lee finally has hit the big time. Well, almost the big time. She’s had a tropical storm named after her. Not quite hurricane status, but nothing to sneer at.

Except, Tropical Storm Lee dumped more than 10 inches of rain on Louisiana. Guess where my sister’s oldest child, Ari, and his fiance, Elizabeth, live? If you guessed Louisiana, specifically New Orleans, you win a kewpie doll.


Angry Kittens: Leonard Harris died last week. He was 81. For those who don’t remember or just simply are not aware, Leonard Harris was a movie and Broadway critic for New York’s WCBS-TV in the late 1960s and early 1970s. Almost always Gilda agreed with his critiques. In fact, she was so enamored of him she chose to name one of the two kittens she brought home while in nursing school in his honor. The other she named after her favorite NY Knicks basketball player, Walt Frazier.

Gilda had never had a pet she could interact with while growing up, a frog not being a very touchy-feely type of pet. The frog must have felt the same as one day he took a stroll off her fourth floor bedroom windowsill. Splat!

Gilda wanted the kittens to keep her company while I worked evenings as a reporter for the New Haven Register. When I returned the first night they were home, Gilda couldn’t contain her distress. She was so relieved as I would be able to protect her from those “angry” kittens. They were growling so insistently she had locked them up in the bathroom hours earlier.

After liberating Walter and Leonard, I asked Gilda if the sound they made resembled a soft guttural trill. Yes, she exclaimed. That, I told her, was what is known as purring, a sound felines make when they are happy and contented.

Several months later it was time to neuter Walter and Leonard. When I asked the veterinarian how the boys tolerated the procedure he informed me Walter and Leonard were in fact females! We thought about changing their names to Walterina and Leona, but resisted the impulse. They never complained.


Spellcheck: Gilda and I have Apple iTouches, a device similar to an iPhone in everything but telephoning ability and a need for Wi-Fi access to communicate via the Internet. When I type notes or emails I notice the iTouch self-corrects what it considers typos. It’s a provocation that can cause much embarrassment if not caught by the writer. Whole Web sites are dedicated to comical mistakes that have been sent out by unaware users.

The unauthorized, unwanted changes are not unique to iTouches, but I did notice something the other day that stopped me in my tracks—when I type iPad, iPhone or iPod, the iTouch recognizes the nouns and leaves them untouched. But when I type in “iTouch,” it changes the spelling to touch. How strange the device doesn’t recognize its own name. How strange Apple did not include its own name recognition in the iTouch software.


Oh My God: I can’t believe it, but I agree with Dick Cheney.

Last week the former vice president said of Sarah Palin’s possible White House run, “I’ve never gotten around the question of her having left the governorship of Alaska midterm. I don’t, I’ve never heard that adequately explained.”

Palin and her Palinistas say she left office after two and a half years because ethics probes would have prevented her from effectively governing. Okay, but does she believe as president she’d be immune to ethics investigations? Hasn’t she heard of Iran-Contra during the Reagan years, or Whitewater and Monica Lewinsky during the Clinton administration?

How doubly sad, first about Palin’s lack of knowledge, and second about my being in agreement with Cheney. What’s next? Will Rick Perry look presidential to me?


Phoning It In: Last week we received a letter from CREDO mobile with an unusual marketing message. Addressing us as “Dear Fellow Progressive,” the letter from president Michael Kieschnick asked, “How far would you go to avoid ‘President Bachmann’ becoming a reality? Would you leave your phone company if it supported Michele Bachmann?”

It noted both AT&T and Verizon Wireless have donated to Bachmann, $386,000 and $35,500, respectively.

CREDO claims to be “America’s only progressive phone company, we fight the right wing.” It says each year it gives “a percentage of all charges—at no cost to you—to progressive non profits (such as ACLU, Planned Parenthood, Democracy Now and Doctors Without Borders).”

Along with other incentives, a tempting proposal indeed. But not one I’m willing to endorse, at least for now. I’m not ready to vet all my service providers and purchases to see if they conform to my politics. Given that most companies and their leaders lean to the right, I’d wind up with few options.

One left-leaning executive trying to influence the political climate is Starbucks CEO Howard Schultz. He’s now asking business leaders to withhold campaign contributions from all office seekers until “a transparent, comprehensive, bipartisan debt-and-finance package is reached that honestly, and fairly, sets America on a path to long-term financial health and security.” This message is a refinement of his initial one three weeks ago when he implied withholding money just from incumbents.

Friday, June 17, 2011

Judge Not

Twelve years ago tomorrow, according to the Jewish calendar, Nathan Ancell passed away.

He was 91, a frail man. I didn’t really know him. He was a member of my synagogue, a regular attendee of Sabbath services. He sat in the back. Back then I was the head gabbai of our congregation (a gabbai, for those not familiar with the Hebrew term, is a glorified head usher, assisting the clergy by handing out honors and maintaining proper decorum during the service).

As I walked around the sanctuary, I’d notice him sitting by himself, barely able to stand when necessary, suspenders keeping his pants high up on his torso in the manner of many an elderly man.

The day after Nathan Ancell died on May 31, 1999, his obituary made the front page of the NY Times!

Needless to say, I was flabbergasted. And professionally embarrassed, for you see, though I was a supposed maven of retailing, I was unaware Nathan Ancell was a co-founder of Ethan Allen, a visionary responsible for pioneering the concept of selling furniture in room settings. Far from being a down-and-out old timer, Nathan Ancell was rich, very rich.

Only after I confided my blunder to Gilda did she inform me that she had been to his home and it was spectacular.

That old saying is true...you can’t judge a book by its cover.


Penney for Their Thoughts: The last time JC Penney made a bold corner office move, as it did earlier this week naming Apple’s Ron Johnson their incoming chief executive as of Nov. 1, I was very much a part of it.

Penney’s problems today resemble those it had in the late 20th century. It was a muddled, middle of the road department store, with little to entice shoppers to walk its aisles, unless they were headed to a bathroom or to their car. Penney’s senior management were nice guys, but not really up to the task of making the retailer a meaningful shopping destination.

In April 1998 I wrote in my magazine, “Something radical must be done. Penney needs to break the mold of inbred succession it has clung to since James Cash Penney retired if it wants to make serious headway with its department store strategy.

“I nominate Allen Questrom.”

Questrom was the former ceo of Federated Department Stores. He had merged it with R.H. Macy. He was a merchandising wizard with strong people skills.

Penney’s board of directors discussed my suggestion at its next meeting, but nothing happened, until July 2000, when Penney named Questrom its next chairman and ceo. Everyone in the press clamored for an interview; when Questrom was shown a copy of my April 1998 editorial, he granted me the first one.

Questrom left Penney in 2004, replaced by Myron “Mike” Ullman. Ullman had been chairman and ceo of Macy and other high-end retailers, but his expertise was in finance. Penney initiated some strong cross-merchandising agreements with companies like Sephora under Ullman, but has not been able to have any sustained breakout ideas. It also suffered as its core middle and working class clientele pulled back spending during the recession.

There’s no doubt Johnson is the fair-haired executive in retailing. Apple stores scoop up an estimated $4,000 in sales per square foot. Penney, by comparison, does under $160.

It would be presumptuous to believe Johnson could jump-start Penney’s performance based on his Apple experience. For one, the product lines are too dissimilar. Apple has a limited number of stock keeping units (SKUs) vs. the wide assortments at Penney. Apple’s SKUs are rather pricey compared to underwear, socks, or a men’s suit or dress. Apple stores are an electronics playground, visited by dedicated, some might say, brainwashed, customers and would-be acolytes, with lots of committed, helpful staff in a small store format. Penney’s stores are huge. Staff is there mostly to replenish stock and straighten up, not sell, for there are few customers who need help picking out a set of towels or a prom dress.

Despite being sold at full price, the uniqueness of Apple products—the iPad, iPod, iPhone, iTouch, MacBook—draws shoppers into Apple stores. While other retailers in a mall are almost empty, even in midweek Apple stores are abuzz with activity. Penney might have unique merchandise as well, but its private label apparel and home goods must compete with name and designer brands often sold at a discount in countless stores in the mall and strip centers.

Johnson’s challenge will be to sprinkle into the mix enough products that are exclusive to Penney and create excitement around them. It’s not his Apple experience that will serve him well here, but rather his time as head of merchandising for Target. Just as Target has a cult-like following for its Michael Graves housewares and other trendy goods, Penney will have to undergo a transformation in the consumer’s mind.

Can it be done? Can Johnson do it? He’s probably among the few executives who could. But he’ll need help turning on the spending spigot. He’ll need an improved economy with stronger home sales. Until middle America starts spending again, Penney will just be treading water.

Monday, December 20, 2010

Biting the Apple

Sometimes the status quo is better than a free upgrade.

Case in point: Last week my iTouch inexplicably would not accept or send emails linked to my gmail account. The device claimed my email address or password was not correct. After fruitlessly following suggestions on the iTouch self-help Web page, I appeared before the friendly face of Mason at the genius bar of the Apple store. To no avail we kept trying to re-load my information. Mason even updated the software. No luck.

Success came only after I (reluctantly) changed my password.

The next day, when I tried to re-energize the iTouch with a generic $5 charger I keep beside my bed, the following message appeared: “Charger incompatible.”

The new software also is incompatible with my generic car charger.

Arghh! It’s so inconvenient to be left with just one working Apple-certified charger.


It seems everyone wants an Apple iPad, but men are especially traumatized by its size and how to carry it without carting a briefcase around or transporting it in any conveyance that resembles a purse. Last Thursday’s NY Times Styles section carried an article by Jennifer 8. Lee, “Coming to Grips with Lugging an iPad” (http://www.nytimes.com/2010/12/16/fashion/16ipad.html?scp=2&sq=jennifer%208.%20lee&st=cse).

Among the suggestions were fleece vests with iPad-sized inner pockets from Scottevest. Good idea, but at $100 or more, not quite a bargain when you can get Polartec fleeces and hooded sweatshirts with large enough inner pockets for less than $30 at stores like Marshalls or Old Navy.

But whichever retailer you patronize, the iPod apparel solution works only half a year in cold climates and hardly ever in sunshine states. What do you do when the temperature is above 60 degrees and no vest or sweatshirt is necessary? Until we figure this dilemma out, I’ll stick with my iTouch.

The iPad article was interesting for another reason, the name of its author. I’d never seen anyone with a number as a middle name. Letters I can understand. President Harry Truman chose to put an S. in the middle of his name. Hollywood mogul David Selznick put an O. there. But an 8?

According to Wikipedia, “Jennifer 8. Lee was not given a middle name at birth, but instead chose ‘8.’ as a teenager. For many Chinese, the number eight symbolizes prosperity and good luck.”

I never knew that.


One last bite out of the apple, the Big Apple, this time. I dressed my 13-month-old grandson in a NY Football Giants sweatshirt that I had bought him so he could watch the end of the Giants-Eagles game with me Sunday afternoon. Finley had slept through the total domination the Giants had exacted on Philadelphia in the first 54 and a half minutes of the game his parents were attending at the Meadowlands, courtesy of tickets from Finley’s great uncle Carl. By the time Finley woke up and I brought him downstairs, the Giants were leading 31-10.

As he sat in my lap munching apple-flavored dry cereal (pictures at http://www.findingfinley.blogspot.com/), the Giants imploded, losing 38-31 on the last play of the game, a 65-yard punt return that ended with time expiring. This loss was as stunning as the famous Fumble game, when Giants quarterback Joe Pisarcik botched a handoff to Larry Csonka with 30 seconds remaining and Herman Edwards scooped up the ball and ran it in 26 yards for the winning touchdown for, you guessed it, the very same Philadelphia Eagles. That was in 1978. The Giants have won three Super Bowls since then, but losses like this latest one are really painful and as memorable as those championship wins.

Finley didn’t say a word. He just kept munching away. He won’t remember this Giants disaster. Ah, the innocence of youth.